Blakemore Retail has more than 100 post offices situated within its convenience stores, and the company regards them as a vital part of its community services.
Blakemore Retail is one of the most highly respected multiple partners of Post Office Ltd and has won the coveted Multiple Partner of the Year award on numerous occasions.
Around half of our Post Offices offer a full range of travel services, which include Passport Check and Send, foreign currency (euros, dollars and a full on-demand service, with every Post Office being able to offer a pre-order currency service for next day delivery*), travel insurance and the fantastic PO Travel Money Card (TMC), which is available for home delivery at all branches.
Our Mains Post Offices offer financial services and insurance products, which include car insurance and home insurance. A dedicated team from the Post Office can also get in touch about life insurance and over 50s life cover. In addition, they can also offer home phone and broadband services, credit cards and mortgages referrals.
Some of our Mains branches are now able to issue International Driving Permits, which is exclusive to Post Office branches. Furthermore, some of our branches will also be able to offer the Document Certification Service to customers.
We also offer a range of savings products and services including Instant Saver accounts, growth bonds and ISAs, together with our personal and business banking service for many high street partner banks, including Lloyds, TSB, Barclays, Alliance and Leicester, Nationwide, Halifax and HSBC.
Mail remains a significant part of the Post Office business and we offer a range of essential packaging in-store to help you with items you need to post.
We also offer a service for high-volume posting customers (e.g. eBay businesses) called ‘Drop and Go’, which enables customers to leave sacks of mail with our dedicated staff to process during quieter times.
After processing items, staff will use customers’ unique Drop and Go payment card to pay for the postage, reducing queue times.
Our core services include benefit payments, e-top ups, business banking, bill payments, mail redirection, fishing licences, postal orders and much more.
We are about to trial a card-only self-serve kiosk in two of our sites to help improve our overall customer service offer.
*must order before 1pm to ensure currency order can be met