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Recent Activity

Here are a few highlights of the learning & development activity that has taken place across A.F. Blakemore in recent months: 
 

Future Leaders Delegates Celebrate Course Completion

Eleven colleagues are on track to achieve a nationally recognised qualification after successfully completing A.F. Blakemore’s Future Leaders Apprenticeship programme.

The Future Leaders ILM Level 3 Diploma in Management Apprenticeship, which runs over 18 months, aims to help colleagues develop a range of essential management skills and build up their leadership capability.

The programme consists of nine two-day training sessions and a series of work-based skills assessments, with core units including leadership & management, communication, finance, self-awareness and problem solving amongst others.

The assessment for the apprenticeship consists of a variety methods, including written work, professional discussions, online knowledge tests and at least one business presentation.

A second cohort of delegates also embarked on A.F. Blakemore’s Future Leaders programme in February this year, with the course expected to run until summer 2020.

 

New Delegates Embark on ILM Level 2 

A.F. Blakemore has welcomed a new cohort of delegates onto its ILM Level 2 Certificate in Leadership & Team Skills programme.

The nine-month programme, which began on May 21st, aims to develop team leaders and help them to become more confident and effective in their roles.

The programme will be assessed through responses to work-based questions, and delegates will also have the opportunity to lead a community programme to help demonstrate their team-leading skills.

A.F. Blakemore is an accredited Institute of Leadership & Management (ILM) centre and offers a range of nationally recognised courses and programmes to develop leadership, management skills and teams across the business.

 

Project Leadership Courses 

Project leadership

Delegates from across the A.F. Blakemore Group have attended a two-day Project Leadership course.

The programme aims to provide future project sponsors and leaders within the business with the tools required for successfully planning and executing projects.

The course offers an overview of the four stages of a project lifecycle, establishing clear governance, structure, roles and responsibilities, along with the practical use of the working documents and templates that support project leadership.

This session also saw the introduction of the new A.F. Blakemore Project Planner, which was developed after feedback from previous cohorts by the Project Leadership Steering Committee.

A number of changes have been introduced to future-proof the programme and ensure its continued relevance. 

 

Facilitation Skills Workshop

Facilitation_Skills_Workshop

Colleagues have attended a Facilitation Skills workshop aimed at equipping leaders with the essential skills and capabilities to effectively facilitate meetings and working groups.

The session was facilitated by Business Improvement Officer David Cartwright and Learning & Development Officer Sharanjeet Juss.

Core modules focused on the skills of facilitation, designing and planning meetings, guiding and controlling meetings and capturing actions effectively.

 

Two-day Leading the Blakemore Way Courses

Two-day_Leading_the_Blakemore_Way

Colleagues from across the business have taken part in the company's two-day Leading the Blakemore Way programme.

The purpose of the course is to equip delegates with Blakemore Way tools and techniques to develop their leadership attitudes, skills and capability to lead the Blakemore Way effectively and enjoyably.

Course content focuses on helping delegates to develop their self-awareness as leaders and the skills to empower, engage and coach team members.

The company also runs a LTBW Refresher course to enable colleagues to refresh their learnings from either the two- or three-day course they initially attended.

 

New Customer Service Programme Launched

Customer_service_programme

A.F. Blakemore’s Learning & Development team launched a new Customer Service programme last May to share best practice and help ensure a consistent approach to handling queries across the business.

Delegates from Blakemore Logistics, Blakemore Trade Partners and Blakemore Foodservice attended the day-long sessions.

The purpose of the course is to support customer service departments across the business in dealing with the company’s valued customers.

The course covers call handling, examples of good, great and poor customer service, business culture and elements of Leading the Blakemore Way.

 

Apprentices Sharpen Their Team Member Skills, the Blakemore Way

Apprentices_on_the_Effective_Team_Member_course

A.F. Blakemore apprentices have participated in the company’s three-day Effective Team Member course to enhance their key workplace skills and help build effective teams across the business.

The programme combines elements of the ILM (Institute of Leadership and Management) Level 2 Certificate in Effective Team Member Skills with the company values.

The course covered the importance of communication, leadership, problem solving and ‘Working the Blakemore Way’ when functioning as a team.

It also gave delegates a taste of the company’s Leading the Blakemore Way leadership programme and included elements of customer service and equality and diversity training to further aid personal development within the business.

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