A.F. Blakemore & Son Ltd Privacy and Cookies Policy

A.F. Blakemore’s Privacy and Cookies Policy sets out how A.F. Blakemore & Son Ltd may use information we collect about you.  It also explains your rights regarding any personal information we hold about you.

Should you provide information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

Please read this policy and our terms and conditions carefully; by accessing this website you confirm that you have understood and agreed to them.

A.F. Blakemore may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. 

 

Information We May Hold About You

When you visit our website we may collect two types of information:
 

1. Personal Information

When you contact us through the Contact Us form on the site or by telephone, e-mail or post we may collect personal data from you. 

We may collect the following information:

• Name
• Contact information including postal address, email address and phone number
• Contact details for your company/business including postal address, email address and phone number
• Your preferences and interests in relation to our services
• Information about our products and services you have enquired about
• Other information relevant to customer surveys and our services and offers

2. Anonymous Information Collected from Cookies

When you visit the A.F. Blakemore website we may also collect anonymous information about your use of our website using cookies stored on your device.  Cookies can help us to understand how to improve our website and services to you.  For more information on cookies and how to manage them, please see the section below on cookies.

Who Has Access to Your Personal Data

Any information submitted via the A.F. Blakemore website will be kept securely to prevent unauthorised access by other people and will not be held for longer than is necessary.  In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

The following people may have access to data submitted via the A.F. Blakemore website:

• Authorised employees of A.F. Blakemore & Son Ltd
• Authorised employees of our data processors.  Our data processors include the people who host the site on our behalf and the people who maintain, update and administer the site on our behalf. 

We will not disclose your personal data to other third parties unless we have your permission to do so or where we are required by law to disclose such information.

 

What We Do With the Information We Gather

A.F. Blakemore & Son Ltd uses information collected from website users to assist you with queries, understand your needs and provide you with a better service.  We may use your information for the following reasons:

• So that we (or a data processor on our behalf) can customise and continually improve your experience of the site
• So that we (or a data processor on our behalf) can assist you through the Contact Us form on the site or by telephone, email or post in relation to queries you have about our business
• To improve our products and services
• So that we can maintain our internal records, databases and other information databanks used by us or by a data processor on our behalf
• So that we can send you information by post, email or telephone about our products, services, special offers or other information which we think you may find interesting using the details you have provided.  If at any time you do not want to receive such information then please emai lafb@afblakemore.com.
• So that we can collect generic data about what pages you visit on the site, how long you stay on each page and the route you take to navigate through the pages, to help us monitor the accessibility of the site and improve the site according to your requirements
• For security purposes to protect your personal data processed by us or by a data processor on our behalf
• For the purpose of training our employees or those of our data processors in respect of providing our service to you
• So that we (or a data processor on our behalf) can improve our site to prevent or detect fraud or abuses of the site

 

Links to Other Websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over other these sites.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. 

You should exercise caution and look at the privacy statement applicable to these other websites.

 

Cookie Policy

What Are Cookies?

A cookie is a small text file that can be used by websites to make a user’s experience more efficient.

A cookie asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps to analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

How the A.F. Blakemore Website Uses Cookies

The A.F. Blakemore website (or data processors on our behalf) may use cookies to store and track information about you in order to personalise the service that we provide to you through the site.

The A.F. Blakemore website uses traffic log cookies and Google Analytics to analyse data about web page traffic so that we can improve our website by tailoring it to customer needs.  Google Analytics counts the number of visitors to our website and analyses how they navigate our pages, how long they stay on the site and the average number of pages a user views.

Cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  The information collected is anonymous and is grouped with the information from everyone else’s cookies.  We can then see the overall patterns of usage and improve how our website works.  We only use this information for statistical analysis purposes and then the data is removed from the system.

We may also use ‘affiliate’ cookies.  Some of our web pages will contain links to other companies’ sites.  If you follow one of these links to another site, a cookie may be used to tell that other site that you came from our site.

 

How to Manage Your Cookies

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  Please note that by deleting our cookies or disabling future cookies you may not be able to access certain features of our site.

More information about cookies, including how to block them or delete them, can be found at http://aboutcookies.org/.

 

Contact Us

If you have any queries concerning your personal information or our use of the information that you provide us with, please contact afb@afblakemore.com. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us via the email address above.

If you believe that any information we are holding on you is incorrect or incomplete, please inform us and we will promptly correct any information found to be incorrect.